Frequently Asked Questions

Have a question for Ross? Below is a list of our most asked questions here at Ross Furniture. If you don't see it here, then feel free to contact us by phone, email, or using our Ask Ross form.

FAQ's

Q. How long does it take to get my furniture after I have ordered it?
A. The general rule for receiving your furniture is 6-8 weeks although some furniture will arrive sooner depending on the company you have ordered from. Furniture ordered from in-stock items will be delivered as soon as possible.

Q. Can we order any of the furniture we have chosen with a different upholstery?
A. Yes, we have hundreds of fabrics to choose from, depending on the grade of fabric you have chosen the price may vary.

Q. Do you carry any bedroom accessories?
A. Yes, we carry sealy latex posturepedic pillows, and sealy ultra-soft sheets.

Q. Is all the furniture you carry made of solid wood?
A. No, some of the furniture is made of hardwood and veneer.

Q. Do I have a bigger selection to choose from then what I see on the floor?
A. Yes, we carry books for each company which hold a variety of Furniture to choose from.